Shipping policy
Thank you for shopping with Mehta’s Most Expensive. We are committed to delivering your order safely, securely, and on time.
1. Order Processing
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Orders are generally processed within 1–3 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
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During sales, promotions, or high-demand periods, processing may take a little longer.
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Once your order has been shipped, you will receive a shipping confirmation with tracking details, where available.
2. Shipping Time
For deliveries within India, the estimated delivery time is generally:
Standard Delivery: 3–7 business days after dispatch.
Delivery times may vary depending on your location, courier availability, weather conditions, holidays, and other circumstances beyond our control.
Remote and rural areas may require additional delivery time.
3. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
From time to time, Mehta’s Most Expensive may offer free shipping or special shipping promotions. Any applicable offer will be clearly displayed on our website.
4. Order Tracking
Once your order has been dispatched, we may provide a tracking number through email, SMS, WhatsApp, or your order details page.
You can use the tracking information provided to check the current status of your shipment.
Please allow up to 24–48 hours after dispatch for tracking information to become active.
5. Delivery Address
Please make sure your shipping address, phone number, and other delivery information are correct before placing your order.
Mehta’s is not responsible for delays or failed deliveries caused by an incorrect or incomplete address provided by the customer.
If you notice an incorrect address immediately after placing your order, please contact us as soon as possible. We will try to assist you, but we cannot guarantee that the address can be changed after the order has been processed or shipped.
6. Delayed or Lost Shipments
Although we work with reliable delivery partners, unexpected delays may sometimes occur due to:
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Weather conditions
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Natural disasters
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Public holidays
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Courier delays
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Incorrect address information
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Remote delivery locations
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Transportation or logistical issues
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Other circumstances beyond our control
If your order appears to be significantly delayed, please contact our customer support team with your order number so that we can assist you.
7. Damaged Packages
If you receive a package that appears damaged or tampered with, please contact us as soon as possible.
We recommend taking clear photographs or videos of:
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The outer packaging
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Shipping label
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Any visible damage
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The product and its packaging
These details may be required to help us investigate the issue with the delivery partner.
8. Undelivered or Returned Orders
If a shipment is returned to us because of an incorrect address, failed delivery attempts, refusal to accept the package, or other reasons attributable to the customer, additional shipping charges may apply if the order needs to be shipped again.
Any refund for a returned order will be handled according to our applicable refund/return policy.
9. Cash on Delivery
If Cash on Delivery (COD) is available for your location and order, the applicable COD option and charges, if any, will be displayed during checkout.
COD availability may vary depending on the delivery location and order value.
10. International Shipping
At present, shipping availability may be limited to selected locations. If international shipping is offered for a particular product or location, the applicable shipping charges, taxes, duties, and other fees will be displayed or communicated before shipment where applicable.
Any customs duties, import taxes, or other charges imposed by the destination country are the customer's responsibility unless otherwise stated.
11. Contact Us
If you have any questions about your order or shipping, please contact Mehta’s through the contact details provided on our website.
Please include your order number when contacting us so that we can assist you faster.
Mehta’s
India
Note: By placing an order with us, you acknowledge and agree to the terms of this Shipping Policy.
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